Support
We're here to help you get RelayGuard into production. Pick the channel that fits — and for anything urgent affecting live traffic, email us directly.
Channels
- Community (Discord) — join here. Fastest for setup questions and general help.
- Email — [email protected]. For account, billing, and production issues.
- Security disclosure — report vulnerabilities to [email protected]; see our responsible disclosure policy.
What to expect by plan
- Free — community support via Discord.
- Pro — email support.
- Team — priority email support.
Before you reach out
- Check the status page for current gateway health.
- For integration questions, the Quickstart and Verify & webhooks docs cover most cases.
- Include your workspace slug and a request ID (we return
X-Request-Idon every response) so we can trace the issue quickly.